Shipping Policy
At Tools Pallet Container Depot, we are dedicated to delivering your orders promptly and efficiently. Please review our shipping policy to understand how we handle deliveries for pallet liquidation items.
Shipping Options
We offer flexible shipping options to meet your needs:
- Standard Shipping: Typically delivers within [X-Y business days] after processing.
- Expedited Shipping: Faster delivery for an additional fee. Estimated delivery is [X-Y business days].
- Freight Shipping: For bulk and pallet orders, items are shipped via freight carriers. Delivery times vary based on location.
Shipping Rates
Shipping rates are calculated based on:
- The size and weight of your order.
- The shipping method selected.
- The delivery destination.
To see your estimated shipping cost, add items to your cart and proceed to checkout.
Processing Time
- Orders are processed within [X-Y business days].
- Orders placed on weekends or holidays will be processed on the next business day.
Delivery Areas
We currently ship to:
- [List locations, e.g., all U.S. states, selected international destinations].
- Please note: Shipping to remote or restricted areas may incur additional fees or delays.
Freight Delivery for Pallet Orders
- Scheduling: Freight deliveries require a scheduled drop-off time. The carrier will contact you to arrange delivery.
- Delivery Location: Freight deliveries are made to curbside or loading dock locations unless otherwise specified.
- Receiving Guidelines: Upon delivery, inspect the pallet for any visible damage before signing for the shipment.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information. Use this to monitor your shipment’s progress.
Shipping Issues
If you experience any issues with your shipment, such as delays, damage, or lost items:
- Contact us immediately at [support email/phone].
- Provide your order number and tracking details.
- We will work with the carrier to resolve the issue.
International Shipping
For international orders:
- Customers are responsible for any customs duties, taxes, or fees.
- Delivery times may vary based on customs clearance.
Contact Us
For questions about shipping, please email us at [support email] or call [phone number]. We’re here to help!